Terms of Service

Effective September 14, 2026

These terms govern your use of the AdvisorPilot application and website. By creating an account or using the service, you agree to them on behalf of yourself and the firm you represent. If you do not agree, do not use the service.

Who may use AdvisorPilot

AdvisorPilot is a professional tool intended for investment advisers, their firms, and their staff. You must be at least 18 years old and authorized to bind your firm. The service is not intended for consumers managing their own portfolios and is not offered to the general public as investment advice.

Accounts and security

You are responsible for the accuracy of your account information, for keeping your credentials confidential, and for all activity under your account. Notify us promptly if you suspect unauthorized access. We may suspend an account we reasonably believe is compromised or is being used in violation of these terms.

The software prepares; your firm advises

This is the most important term in this document. AdvisorPilot is workflow software. It reads documents, drafts materials, and organizes information. It does not provide investment, legal, tax, or accounting advice, and it is not a fiduciary to you or to your clients. Nothing the software produces is a recommendation.

Your firm retains full and sole responsibility for the advice it gives, for suitability determinations, for supervision and recordkeeping, and for every communication sent to a client. You must review and approve any output before relying on it or delivering it to a client.

AI output

Features of the service use artificial intelligence to extract data from statements and generate drafts, summaries, and analyses. These outputs are probabilistic and can be incomplete, out of date, or wrong, including figures read from a document. They are a starting point for your professional judgment, not a substitute for it. You are responsible for verifying any figure or statement before it reaches a client.

Your data and your clients' data

You retain ownership of the information you put into the service. You grant us the limited right to host, process, and transmit it in order to operate the features you use, including transmitting content to the AI and infrastructure providers described in our Privacy Policy. You represent that you have the authority and any necessary consents to provide client information to us for that purpose, and that doing so is consistent with your own privacy commitments and regulatory obligations.

Acceptable use

• Do not use the service to send unsolicited bulk email or anything that violates anti-spam or telemarketing law.
• Do not upload malicious code, attempt to breach or probe our systems, or circumvent access controls or usage limits.
• Do not reverse engineer, resell, or provide the service to a third party except as an authorized user of your firm.
• Do not use the service to violate securities law or the rules of any regulator or self-regulatory organization that governs your firm.
• Do not misrepresent AI-generated material as independently verified research.

Connected third-party accounts

If you connect a Google or Microsoft mailbox or calendar, your use of those services remains governed by your agreement with that provider. We act only within the permissions you grant, and you may revoke them at any time. We are not responsible for a provider changing, throttling, or terminating its API access.

Fees

Paid plans are billed in advance on the interval shown at purchase and renew automatically until cancelled. Fees are non-refundable except where required by law. We may change pricing on notice effective at your next renewal. You are responsible for applicable taxes.

Intellectual property

We retain all rights in the service, including its software, design, and trademarks. These terms grant you a limited, non-exclusive, non-transferable right to use the service during your subscription. We may use aggregated, de-identified usage statistics to operate and improve the service.

Confidentiality

Each party will protect the other's non-public information with at least reasonable care and use it only in connection with the service. This does not apply to information that is public, independently developed, or lawfully received from a third party.

Disclaimers

The service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the service will be uninterrupted, error-free, or that outputs will be accurate or complete.

Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability arising out of or relating to the service will not exceed the amounts you paid us in the twelve months before the event giving rise to the claim. These limits do not apply to your payment obligations or to liability that cannot be limited by law.

Indemnity

You will defend and indemnify us against third-party claims arising from your use of the service in violation of these terms or applicable law, from advice or communications your firm delivers to a client, or from your provision of client information without the necessary authority or consents.

Suspension and termination

You may cancel at any time. We may suspend or terminate access for material breach, non-payment, or activity that creates legal or security risk, with notice where practicable. On termination you lose access to the service; we will make a reasonable export available on request, subject to our retention obligations.

Changes to these terms

We may update these terms as the product and the law change, and will revise the effective date above. Material changes will be communicated in the product or by email. Continuing to use the service after a change takes effect means you accept the updated terms.

Governing law

These terms are governed by the laws of the State of Ohio, excluding its conflict-of-laws rules, and the parties submit to the exclusive jurisdiction of the state and federal courts located there. Each party waives any right to a jury trial and agrees claims will be brought individually and not as a class action.

Contact

Questions about these terms can be sent to hello@advisorpilot.ai.

See also our Privacy Policy.